Privacy Policy
Last updated: June 14, 2025
At Off Road Auto Repairs, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, lead forms, or services.
1. Information We Collect
We may collect the following information when you fill out a lead form or contact us:
Full name
Phone number
Town/City
Postcode
Description of your service request
This data is collected only when voluntarily submitted by you through our contact forms or ads.
2. How We Use Your Information
We use the collected information to:
Contact you regarding your service request
Schedule appointments or dispatch mechanics
Respond to your inquiries
Improve our services and customer experience
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Consent
By submitting your information through our website or ads, you give us consent to collect and use your information for the purpose of responding to your service request and delivering our services.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or misuse.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal and business obligations.
6. Third-Party Services
Our website or advertisements may link to third-party platforms (e.g., Google Ads). We are not responsible for the privacy practices or content of these external sites.
7. Your Rights
You have the right to:
Request access to your personal data
Request correction or deletion of your data
Withdraw your consent at any time
To exercise your rights, please contact us using the details below.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, you can contact us at:
Off Road Auto Repairs
📍120 E Columbia St, New Westminster, BC V3L 3V7, Canada
📞 Phone: 778-859-7751
📧 Email: mechanic@offroadautorepair.com